Returns
Fenton River Woodworks Return & Refund Policy
At Fenton River Woodworks, every piece is handcrafted from solid hardwood and finished with care. Many of our items are made to order, customized, or produced in small batches, so we are not able to accept returns for buyer’s remorse, changes of mind, or custom/personalized orders.
That said, we stand behind our workmanship and want your order to arrive safely.
Damaged or Defective Items
Please inspect your order when it arrives. If your item arrives damaged in transit, defective, or with a workmanship issue, contact us within 48 hours of delivery.
To start a claim, email info@fentonriverwoodworks.com with:
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Your order number
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Clear photos of the item
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Clear photos of the shipping packaging
Once reviewed, we will work with you on an appropriate resolution. Depending on the issue, this may include repair, replacement, or another reasonable correction.
Custom and Made-to-Order Items
Custom, personalized, engraved, and made-to-order pieces cannot be returned or exchanged unless they arrive damaged or defective.
Natural Wood Variation
Wood is a natural material. Grain pattern, color tone, knots, figure, spalting, and other natural characteristics are part of what makes each piece unique. These variations are expected and are not considered defects.
Exchanges
We do not offer standard retail exchanges. If an item arrives damaged or defective, we will review the issue and help resolve it according to the policy above.
Yoga & Somatic Craft™
Handcrafted hardwood tools for grounding, yoga support, bodywork, and somatic movement practices.
Let customers speak for us
Great size and rounded edges make fascia work more comfortable.
Great value and craftsmanship. High quality finish, nice wood quality and super responsive owner with great customer service.
Would definitely recommend and buy again.
This over the sink cutting board is not only beautiful, it’s so functional! It fits over my sink perfectly and keeps my countertop from getting cluttered. It arrived very well packed and didn’t take long to arrive. Customer service was stellar! Dean, the owner, was in contact with me throughout the ordering and shipping process. He promptly responded to all of my questions.
I highly recommend this over the sink cutting board. You won’t be disappointed!
The Gua Sha tool is just as described. Hardy enough, yet soft enough to stroke your skin. I love the feel of wood on my skin, there is a different connection to wood than to crystals. I highly recommend the Gua Sha tool. I also appreciated the support Fentonriver Wood works.
Item is beautiful and looks just like the pictures. Purchased along with the smaller block. Very happy with them!
Perfect! I love it! Fast shipping!
I bought the XL Heavy Hardwood Grounding Block and I love it. The shape, texture, weight, and even the smell! It's a functional and beautiful object and I did body work with it the day it arrived. I can't recommend it highly enough.
I ordered 2 blocks- love them, the grounding blocks. Very beautifully made. I plan to order another in special size.
Love love love this! Will recommend to all!
Made especially for me and my petite frame. Excellent quality, prompt communication and friendly service! Highly recommend Dean’s work!!
I ordered the yoga blocks to practice handstands and they are really beautiful. They are a really good weight, a great size, and they are sturdy. The seller was really responsive and quick. I live in Alaska and the blocks were at my front door in less than a week!
Product is beautiful and fits well on my stove. Great space saver for a small kitchen!
Bought these for block therapy / fascial massage. They are beautiful and look just like they do in the pictures. Very smooth and well crafted! Purchased this one and the XL which is the larger block.
These are beautifully crafted yoga props. They have exceeded my expectations supporting my practice following abdominal surgery. I highly recommend these blocks.
